About Coffee Fix

We are proud to be entrusted as one of the preferred service partners for many of the world’s top equipment manufacturing companies here in Western Canada. With certified technicians operating in both British Columbia and Alberta, our growing team have been providing technical services and support to the specialty coffee industry for over 30 years. With that experience comes an expertise in dealing with all types of coffee equipment, ranging from the traditional drip brewers to the latest in automated espresso technology.  All our technicians are factory trained, bondable, carry an extensive parts inventory to help minimize down time and are perform on site repairs 7 days per week.

Our Services

Our team of experienced technicians are trained to handle efficient emergency and or preventive maintenance services, on a diverse range of  beverage equipment including (but not limited to) super-automatic, semi-automatic and manual espresso machines; traditional brewing systems; grinding systems, hot and cold beverage systems; rebuilds and diagnostics; water filtration; and cleaning solutions (just to name a few).  We offer a convenient machine loan program; manufacturers warranty service; free estimates; weekend and holiday coverage; calibration reports and all with a smile 😉

History

We have been a leading service company in BC since the mid-1990s.  Over the years we have worked with many different aspects of the specialty coffee industry, from independent operators to large chain customers. This valuable experience of providing our clients with a comprehensive service package has given us what we feel is an unmatched approach to service.  Although we have successfully grown with our industry, we continue to attend technical seminars and training courses to make sure we are up to date with the latest advances in all brewing technology. We are now proud to offer these professional services to the Alberta market, supporting Calgary and surrounding areas.

Background

Our Team

Vancouver Island

JAMES BROWN (NORTH ISLAND)

CHRIS MARTEL (NORTH ISLAND)

CLINT THOMPSON (ALL ISLAND)

NAJI ZAED (SOUTH ISLAND)

Lower Mainland

ROB PATON | MANAGING PARTNER (LOWER MAINLAND)

WAYNE WRIGHT (LOWER MAINLAND)

Okanagan/Interior

ZAF KHAN (OKANAGAN)

Alberta

GARRET GREEKAS (CALGARY & SURROUNDS)

Support staff British Colombia

HEATHER CLARK (DISPATCH/ADMIN)

KEN HARDY (FOUNDER – RETIRED)

Background

Why Coffee Fix

  • Approach

    Our approach is pretty simple: “Respect the bean!” This entails giving our clients every opportunity to provide the best possible coffee experience, while minimising downtime.  From cleanliness to calibration, we ensure your equipment will perform at an optimal level.

  • Mission Statement

    To be a leading speciality coffee repair company, while maintaining the highest level of service through education, relationships and customer experience.

  • Core Values

    Quality, relationships, integrity, authenticity, knowledge, value, detail, passion, fun, skill, and technology.

  • Guiding Principles

    To grow, learn and share. To Provide the best service without hesitation. To consistently be a student of coffee and repair.  To Be leaders in our areas of expertise. To Foster relationships and support each other.

Background

Find us

Tel: +1 866 228 1670
Vancouver Island, Lower Mainland, Okanagan, Calgary.

HEAD OFFICE:

#6 – 2525 McCullough Rd
Nanaimo, BC, Canada
V9S 4M9

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